Returns/Exchange

Return & Refund

If your product is damaged or defected at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product condition.

For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable).

If your product is eligible for a refund, you can choose your preferred refund method. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method. The expected processing time mentioned is after we have received your product (2-3 working days) and it has undergone a quality control (1-2 working days).